Complaint Investigation Report

C1 reported that they know that S1 has a “bad temper” due to overhearing S1 say this when on a personal phone call. C1 reported that S1 would say “rude” things to C1. Interviews with facility staff revealed that no staff had ever witnessed S1 threaten to slap C1 or say rude things to C1. Facility staff reported that C1 was the one who would yell and posture at staff. Interviews with other clients in care revealed that no other client provided corroborating evidence to allegation and reported no concerns for staff not treating clients with dignity & respect. Review of records revealed that C1 had been involved in incidents of yelling and threatening staff. A review of C1’s IPP revealed that C1 was working on “utilizing skills in lieu of aggression towards others, attend to and follow through on guidance from behavioral consultant, crisis prevention and psycho-educational service providers, to share only accurate and pertinent information”. Records showed that C1 participates in behavioral intervention services, with the following behaviors being targeted: physical aggression, excessive phone calls and false statements.

Based upon the foregoing, the above listed allegations are unsubstantiated. This finding means that the preponderance of the evidence standard has not been met and the allegations are not valid. No deficiencies were cited today.

An exit interview was conducted with Staff Tamika Smith . A copy of this report along with licensee rights (LIC 9058, 3/22) was provided to Smith whose signature below verifies receipt of these rights.