Complaint Investigation Report

Interview with client present revealed no issues with client’s being mistreated or being locked out of facility.

It was also alleged that C1 was threatened by C2 which resulted in C1 not having safe accommodations. Interview Administrator revealed that she was not aware of any issues between C1 and C2. Administrator also revealed that C1 and C2 never shared a room and there were no known incidents between the two. Interview with client present revealed that they feels safe at the facility and has not witnessed any incidents between other clients.

Lastly, it was alleged that C1 had personal items stolen. Interview with Administrator revealed that it was never reported to staff that items were missing. Information collecting during investigation corroborated that C1 never reported missing items. Interview with client’s present revealed that no similar items had been stolen from client while at the facility.

Based on LPA's interviews, and lack of corroborating information there is not a preponderance of evidence to prove alleged violations occurred, therefore the allegations are unsubstantiated. An exit interview was conducted with Administrator Lydia Abille to whom a copy of this report, and the Licensee/Appeal Rights (LIC 9058 03/22) were provided.