Facility Evaluation Report

Licensing Program Analyst (LPA) Dang Nguyen conducted an unannounced Case Management - Incident visit. LPA was welcomed by, identified himself to, and discussed the purpose of the visit with House Manager Sarah Verastegui. LPA also met with Administrator Ruth Lopez, who arrived later during the visit.

Today's visit was in response to an LIC624 Incident Report, which licensee self-submitted to the CCLD San Diego Regional Office (received on 09/28/2023). According to the LIC624: during the evening of 09/26/2023, Client #1 (C1) left the facility without informing staff. By the morning of 09/27/2023, C1 still had not returned to the facility and thus did not receive some of their morning prescribed medications. [See LIC 811 Confidential Names List for a description of C1.]

During today’s visit, LPA performed a facility tour and welfare check on clients in care. LPA also reviewed pertinent records and interview relevant staff.

According to C1’s latest LIC602 Physician’s Report (dated 05/08/2023), their doctor determined that C1 was able to safely leave the facility unassisted.

Interviews, corroborated by records, showed: After C1 departed, facility staff used electronic means to correspond with C1 to receive updates on their whereabouts. C1 went to a family member’s house around 3:00 AM on 09/27/2023, and then returned to the facility later that same day and received their evening prescribed medications as scheduled. C1 was unharmed/uninjured from the incident. C1 also did not have any adverse health symptoms from missing their morning medications on 09/27/2023. Licensee’s staff also met reporting requirements.