Complaint Investigation Report

Interview with outside source revealed that R1 has not been issued a refund as of March 14, 2023. Interview with staff revealed that a refund was requested and it was declined on February 9, 2023, by the accounting office. Additional staff interviews corroborated that R1 had not been issued a refund of the community fee.

Based on interviews, and records reviewed a preponderance of evidence exists to support the allegation. A deficiency is cited per Health and Safety code (refer to the attached LIC 9099-D). An exit interview was conducted with Executive Director Emily De La Barre, to whom a copy of this report, LIC 9099-C, LIC 9099-D, and the Licensee/Appeal Rights (LIC 9058 03/22) were provided to .