Complaint Investigation Report

Interviews with staff confirmed R1 was offered and provided three meals and three snacks a day. However, three days a week they would miss lunch, as they were at scheduled dialysis but would eat as soon as they returned between 3:00pm-4:00 pm. Interviews with other residents and outside sources confirmed there were no concerns with the amount of food that was provided during the time in question. On May 14, 2021, LPA observed residents including R1 eating lunch which included a variety of protein, carbohydrates, vegetables and fruit. LPA also observed e nough food in the facility to serve six residents for a seven-day timeframe. There was no additional evidence provided during this investigation to support this allegation.

The Department has investigated the allegation listed above. Based on evidence obtained, including interviews and records reviewed, the above allegation is determined to be unsubstantiated as the Department could not meet the preponderance of the evidence standard. An exit interview was conducted with Licensee, Allan and a copy of this report and Licensee/Appeals Rights (LIC 9058 01/16) was provided.