Complaint Investigation Report

ED Arguero Hernandez tour showed that while R1 did have a myriad of bags in their room, the RP claims they are not the bags or items R1 brought into the facility at time of move in. During the 9/27/2024 tour LPA Rodgers accompanied by S1 and R1 looked through items in closet and discovered a few pieces of possible gold jewelry along with cosmetic jewelry. LPA Rodgers advised ED Arguero Hernandez to speak with R1's RP and encourage the RP to take home R1's the more valuable items for safe keeping.

P olice report (dated 7/16/24 and 7/23/24) can not confirm or deny any items were taken from R1’s room. An OS1 was interviewed and was able to confirm they had no concerns about theft of residents belongs. According to the facility’s running Theft and Loss Records: There was no mention of any missing items reported over the last 12 months with the exception of R1's belongings.

Based on evidence obtained from interviews, observations and records reviewed, no corroborating evidence was obtained to indicate the facility failed to safeguard a client’s belongings.

Based on the Department's investigation there is not a preponderance of evidence to prove alleged violation occurred, therefore the allegation is unsubstantiated. An exit interview was conducted with ED Arguero Hernandez to whom a copy of this report, and the Licensee/Appeal Rights (LIC 9058 03/22) will be provided at the conclusion of today's visit.