Complaint Investigation Report

Interviews conducted with Responsible Party and the ED Arguero Hernandez, as well as a facility records review revealed the facility issued the RP a refund in an amount meeting the Department’s mandate.

Based on the Department's investigation there is not a preponderance of evidence to prove alleged violation occurred, therefore the allegation is unsubstantiated. An exit interview was conducted with Executive Director Arguero Hernandez to whom a copy of this report, and the Licensee/Appeal Rights (LIC 9058 03/22) will be provided at the conclusion of today's visit.