Complaint Investigation Report

Staff interview and LPA observations further revealed that a sign informing the public regarding Licensing reports existed at the facility, but had been taken down at an unknown time and placed in an office, away from public view.

Based on interviews, records review, and LPA observations, the preponderance of evidence has been met that alleged violation occurred and is therefore substantiated. Deficiencies are cited per California Code of Regulations, Title 22 (refer to the attached LIC 9099-D). A Plan of Correction was jointly developed with the Licensee. An exit interview was conducted with Executive Director Marlen Arguero-Hernandez, to whom a copy of this report, and the Licensee/Appeal Rights (LIC9058 03/22) were provided.