Complaint Investigation Report

An interview with Administrator #1 (A1) revealed that A1 lives at the facility and currently provides caregiving services to the residents in the evenings and on the weekends. A1 is the Licensee and has worked as a Administrator/Caregiver at the facility since 2018. An interview with Staff #1 (S1) revealed that A1 is present at the facility daily in the afternoons providing caregiving services. An interview with Resident #1 (R1) revealed that R1 was familiar with A1 and R1 stated that A1 was present at the facility frequently providing caregiving services. LPA observations during a facility tour also revealed that residents were clean and well cared for. There were no health or safety concerns.

Due to a lack of corroborating evidence, the allegation that the facility does not have a qualified and currently certified administrator is unsubstantiated. There is not a preponderance of evidence to prove that the alleged violation occurred.

LPA Silveira conducted an exit interview with Aleksander. At the time of the exit interview, Aleksander was provided with a copy of the Complaint Investigation Report (LIC9099) and Licensee Rights (LIC9058 03/22). The signature on this report acknowledges receipt of the rights.