Home Care Organization Evaluation Report

On December 12, 2024, Home Care Services Bureau (HCSB) Enforcement Analyst, Adrian Mangina arrived at the business office of Dusie Corporation DBA Brightstarcare of Carlsbad introduced herself and was greeted by Client Care Manager Megan Hobbs and Director of Patient Care Services Kathy Sutton. Licensee Susie Sweiger arrived shortly after. Analyst Mangina observed the proper posting of business hours and license. The Analyst was provided an area in which the review of personnel and administrative files could be performed. Ms. Hobbs provided Analyst with proof of current professional liability policy, worker's compensation, and dishonesty bond. Twelve employee files were reviewed.

Upon completion of the file review the analyst discussed the findings of the inspection with Licensee Susie Sweiger and staff. The Analyst informed the representative named above of the deficiency found and explained they would be noted on the HCS809-D form. In addition, the Licensee was provided a copy of the HCS9058 Appeal Rights form.