Complaint Investigation Report

374604407-7-23-2026-08-AS-LTEZ-DWMUNQ-20260804154420

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

SAN DIEGO RO , 7575 METROPOLITAN DR. #109

This is an official report of an unannounced visit/investigation of a complaint received in our office on

07/20/2026 and conducted by Evaluator Ramin Hashemi

COMPLAINT CONTROL NUMBER: 08-AS-20260720104902

Resident Services Director Pam Talamantes

Staff are not allowing the resident to use the telephone to speak privately with family

Licensing Program Analyst (LPA) Ramin Hashemi conducted an unannounced visit to initiate a complaint investigation regarding the above-mentioned allegations. LPA identified themselves and met with Resident Services Director Pam Talamantes, to discuss the purpose of the visit and elements of the complaint.

During the visit LPA collected facility records. It was determined that based on the records of the facility and a phone call with the reporting party that Resdient 1 (R1) named in the complaint is not currently residing at the Assisted living facility and is instead at the skilled nursing facility with the same name. Therefore the allegation is unfounded.

An exit interview was conducted with Resident Services Director Pam Talamantes. A copy of this report and Licensee's Rights (LIC 9058 03/22) were provided and their signature on this report confirms receipt of the Licensee Rights.