Complaint Investigation Report

Records reviewed including Department and facility personnel records confirmed the interview statements. Interviews with outside sources confirmed there were no personnel concerns at the facility during the time in question. Interviews with clients were not conducted as they were assessed as not qualified to be interviewed and had no relevant information to provide.

The Department has investigated the allegation listed above. Based on evidence obtained, including interviews and records reviewed the above allegation is unsubstantiated as the Department could not meet the preponderance of the evidence standard.

An exit interview was conducted with Caregiver and a copy of this report, LIC 811 (Confidential Names List) and Licensee/Appeals Rights (LIC 9058 01/16) was provided to the Licensee via email. An electronic receipt of confirmation was requested to be sent by the Licensee upon receipt of the documents.