Complaint Investigation Report

Based on the information obtained through record review and staff interviews, the above allegations are substantiated. A substantiated finding means the preponderance of evidence standard has been met. Deficiencies are cited in accordance with California Code of Regulations, Title 22, Division 6, Chapter 8, and are noted on the attached LIC 9099-D. A Plan of Correction was developed with Administrator Lara and was completed on November 1, 2024. No further action is required at this time.

An exit interview was conducted with Administrator Lara. A copy of this report, the LIC 9099-D, and the Licensee Appeal Rights (LIC 9058) were provided via email. An electronic read receipt confirmed delivery.