Complaint Investigation Report

According to allegation, C1 had multiple medication bubble packs not distributed on the dates of July 8, 2023, July 9, 2023, and July 10, 2023. According to interview with Administrator C1 was picked up from work on date of incident and staff were unable to prepare medication for weekend away. Interview also revealed that administrator did not attempt to communicate with C1 to collect medication. Interview with outside source revealed that they were unaware C1 missed medication and it is usually packed by staff for outings. Outside source also revealed that C1 does not have additional medication outside of facility. Records reviewed corroborated that C1’s medication was not physically issued on the dates mentioned above.

Based on interviews, and records reviewed, a preponderance of evidence exists to support the allegation. Deficiencies are being cited per California Code of Regulations, Title 22 (refer to the attached LIC 9099-D). An exit interview was conducted with Administrator Wa Lai Bernarte , to whom a copy of this report, LIC 9099-C, LIC 9099-D, and the Licensee/Appeal Rights (LIC 9058 03/22) were provided to.