Complaint Investigation Report

Based on interview statements and reviewed information, S1 engaged in inappropriate and abusive conduct toward R1 by poking the resident. The incident was serious enough that the family contacted law enforcement and the facility terminated S1 terminated from employment on 01-14-2021 .

Based on record review and interviews, the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED. Deficiencies are being cited according to California Code of Regulations, Title 22 and Health and Safety Code.

An exit interview was conducted, and a copy of this report, the 9099-D and the appeal rights were provided to Office Manager Janine Lewis