Complaint Investigation Report

Today, the two (2) staff members discovered that the sink was still leaking and that the cold water side was not functioning properly. The resident in bedroom 109 confirm that the faucet had been leaking for about a month.

Based on the Department’s investigation, the allegations mentioned in this report are Substantiated. Substantiated meaning that the allegation(s) is/are valid because the preponderance of the evidence standard has been met.

An exit interview was conducted where reports (LIC9099, LIC9099-C, and LIC9099-D) were discussed and provided with appeal rights to Administrator Garcia.