Complaint Investigation Report

The second allegation indicates Resident's toileting needs are not being met. LPA Brown did not find evidence to corroborate the allegation. Interviews with staff, residents and documents review indicated residents toileting needs are being met. Interviews with staffs indicated all residents incontinence needs are checked by staff every two (2) hours. Interviews with residents revealed that all staff checks on them and their incontinence needs are met.

The third allegation indicates Resident's bathing needs are not being met. LPA Brown did not find evidence to corroborate the allegation. Interviews with staff, residents and documents review indicated residents toileting needs are being met. Interviews with staffs indicated that they have a Bathing Schedule that they follow to make sure all residents bathing needs are met. Interviews with residents indicated that their bathing needs are met at the facility. Administrator Garcia showed proof of Bathing Log and Bowel Movement Log of a resident during the visit.

Based on interviews and records review, the above allegations Questionable Death (Allegation #1), Resident's toileting needs are not being met.(Allegation #2), and Resident's bathing needs are not being met (Allegation #3) are UNSUBSTANTIATED. A finding of unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur.

No deficiencies were cited during this visit.

An exit interview was conducted, and a copy of this report (LIC9099) was discussed and provided to Administrator Michael Garcia.