Complaint Investigation Report

Allegation #2 “Staff are not meeting the needs of residents in care”. The allegation alleged that the facility is short-staffed. LPA observed two (2) facility staff working at the facility, and the two (2) staff members met the client's needs. LPA facility file review revealed that the facility employs two (2) members during the day shifts and one (1) overnight staff. Therefore, the finding is unsubstantiated. There is no evidence or witnesses to corroborate the allegation.

A finding of Unsubstantiated means although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur.

An exit interview was conducted and copy of this report was provided.