Complaint Investigation Report

Regarding the allegation, facility staff did not assist resident with transferring to wheelchair, interviews with three (3) residents and five (5) staff indicate there is not a preponderance of evidence to corroborate the allegation that staff did not assist resident with transferring.

Based on the Department’s investigation, the above allegations are Unsubstantiated. A finding that a complaint is Unsubstantiated means that although the allegation(s) may have happened or are valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur.

An exit interview was conducted where reports (LIC 9099 & LIC9099C) were discussed, and a copy was provided to House Manager Roberts at the conclusion of the visit.