Complaint Investigation Report

Responsible parties have also stated clients have not returned home without their diapering needs being met. LPA observed staff assisting clients with their personal needs while at the facility.

Based on observation and interviews, the above findings are Unsubstantiated. A finding of unsubstantiated means although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur.

An exit interview was conducted where this report was discussed and provided Annalisa Sialana at the conclusion of the visit.