Complaint Investigation Report

We have substantiated the complaint allegation as valid and that a violation has occurred based on the preponderance of available evidence. A copy of this report along with appeal rights are being reviewed with and furnished to the facility representative. Please see LIC 9099D.

** A Civil Penalty assessment accompanies the deficiency. The licensee has been informed that an enhanced civil penalty may be assessed based on Health and Safety Code 1569.49 after further review by the department.