Complaint Investigation Report

Interviews stated that such instructions would be in relation to changing the documentation on how an incident occurred, and if allegations were made by a resident against a staff member. Some persons interviewed additionally stated that if they refused to change their note to reflect something that was not true, that someone else would go in and change it. By altering or deleting notes on residents to erase details or change how the event is documented, the facility failed to keep accurate records on residents. Therefore, based on interviews conducted, the allegation " Facility has inadequate record keeping" is SUBSTANTIATED.

A finding that the complaint is SUBSTANTIATED means that the allegation(s) is valid because the preponderance of the evidence standard has been met.

Due to observations made by LPA Colvin, the facility was cited. An exit interview was conducted with Administrator Donna Weldon and a copy of this report, LIC9099D, and appeal rights was provided.