Complaint Investigation Report

Regarding allegation "Resident's conditioned worsened due to staff not meeting resident's medical needs": LPA Colvin interviewed informed parties for the allegation as well as reviewed records in the facility's file for R1. During LPA Colvin's investigation, LPA Colvin learned that R1 had a chronic skin condition which resulted in blisters and breakdown of the skin. Interviews confirmed that R1 had previously received treatment for this condition, for which R1 also periodically received Home Health services. Lastly, LPA Colvin was unable to obtain any statements which agreed with the allegation that R1's condition worsened due to the lack of medical care. Therefore, based on R1's documented chronic skin condition and history of requiring routine treatment, the allegation "Resident's conditioned worsened due to staff not meeting resident's medical needs" is UNSUBSTANTIATED

A finding of UNSUBSTANTIATED means although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur.

An exit interview was conducted with Administrator Keely Miller and a copy of this report was provided.