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Sterling Inn

17738 Francesca Road, Victorville, CA, 92392

Residential care home for the elderly185 licensed beds4 citations on recordHospice waiver
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6 more within 6 milesOpen in Maps
Has this facility been cited?

Yes. State records show 4 Type B citations against Sterling Inn in Victorville, California, arising from complaint investigations. Of 15 complaint allegations investigated, 4 were substantiated. State licensing has visited 13 times, most recently on 5/18/2026.

185licensed beds
0Type A citations, from complaints
4Type B citations, from complaints
4 / 15allegations substantiated
13visits on record
On the licence

What this home is licensed to accept

Limits the state set on the licence — not services the operator advertises.

Non-ambulatory · up to 185Hospice waiver · 15 beds

185 NON-AMBULATORY RESIDENTS AND HOSPICE WAIVER FOR 15.

Inspection history

How often has the state visited, and what did it find?

California reports these categories separately. They are reproduced separately and never added together, because the state’s own headline figure counts complaint investigations only.

Complaint investigationsWhere the state's headline citation figure comes from9 visits · 4 B
Routine inspectionsScheduled licensing visits4 visits · no citations
Other visitsFollow-ups, incident visits and case management0 visits · 2 B
Complaints

What did complaint investigations find?

SubstantiatedInvestigators found the allegation to be true4
InconclusiveNot enough evidence either way0
UnsubstantiatedEvidence did not support the allegation10
UnfoundedDetermined not to have happened1
On file

Reports held by the state

6 reports, newest first. Each one opens in full — the inspector’s own account of the visit, not our summary of it.

Facility Evaluation Report12/11/2025
Facility Evaluation Report11/15/2024
Facility Evaluation Report12/19/2023
Facility Evaluation Report01/03/2023
Complaint Investigation Report12/28/2022
Complaint Investigation Report10/13/2021
Nearby

Other licensed providers within six miles

Listed by distance. Nobody paid to appear here and the order is not for sale.

Contact

Ask Sterling Inn a question

Goes to this facility alone. We take no commission if you move in, so we have no reason to steer you anywhere.

What is needed

Goes to this facility only. We do not sell your details, and no other operator is copied in.

Source: California Department of Social Services, Community Care Licensing — facility transparency record. Retrieved 2026-08-20. Facility number 366413246.
Figures reproduce the state’s own totals and are not re-aggregated. Methodology · Report a correction