Senior Care Records.

Facility Evaluation Report

Helping Hearts Bonanza, Victorville02/25/2026Licence 361800429

Capacity10
Census10
Date signed02/25/2026 12:39:56 PM
Name of licensing program analystMichelle Echeverria
Name of licensing program managerNedra Brown
The inspector’s account

Licensing Program Analyst (LPA) Michelle Echeverria arrived at the facility unannounced to conduct a Case Management Visit. This case management visit is in response to an incident that was reported to Community Care Licensing on 1/21/26. LPA was greeted and met by Program Director, Frank Pesqueira at the front door. LPA introduced self and stated purpose of the visit.

During today's visit, LPA discussed the incident and surrounding events with Program Director, Frank Pesqueira. LPA reviewed facility records and conducted an interview with staff. During interview, it was discovered staff 1 (S1) followed training procedures when client 1 (C1) AWOL'd on 01/18/26 at approximately 10:04 a.m.. Records review revealed that C1 was able to leave the facility unassisted.

No deficiency was issued during this visit. An exit interview was conducted where this report LIC809 was reviewed, discussed and provided to Frank Pesqueira.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction