Facility Evaluation Report

Licensing Program Analyst (LPA) Michelle Echeverria conducted an unannounced case management visit to follow up on an incident report sent to licensing dated on 07/12/24. LPA was greeted and explained the reason for the visit to Program Supervisor, Natalie Boubion.

Per the incident report, a client was left unattended for 12 minutes by their designated supervising staff at a public mall. During today's visit, it was discovered that Cole Vocational Services Victorville investigated the incident and terminated the staff on 8/2/24.

One deficiency was cited during this visit. An exit interview was conducted where this report LIC809, LIC809D and appeal rights were discussed and provided to Program Supervisor, Natalie Boubion.