Complaint Investigation Report

the second allegation states staff handled resident in a rough manner while in care. Interviews with S1 and S2 stated they have never witnessed staff handle C1 in a rough manner. Interview with C1 stated staff have never treated them in a rough manner.

Based on the information obtained, the allegations are UNSUBSTANTIATED. A finding of UNSUBSTANTIATED means that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur.

No deficiencies were cited during this visit.

An exit interview was conducted, and a copy of this report was provided to the DSP Almario Quizon