Complaint Investigation Report

Health Services Director informed LPA that Resident #1 was informed by the staff and the family not to assist Resident #2 with care. LPA conducted an interview with Resident #1 responsible party which they informed that Resident #1 was aware not to be providing care to Resident #2, and the result of that fracture was due to Resident # 1 not asking staff for assistance and continuing to provide care to Resident #2. Based on corroborating evidence the department has determined that the above allegations are Unsubstantiated, meaning that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur.

An exit interview was conducted where this report (LIC 9099) was discussed, and a copy was provided to Facility Administrator