Complaint Investigation Report

Resident #2 further explained to LPA about being legally blind and when Resident #1 grabbed Resident #2 by the arm it startled the resident and that is why resident reacted by hitting Resident #1. Resident #2 informed LPA that it wasn’t an intentional act to hit Resident #1 but a reaction of fear of not knowing who grabbed resident by the arm. Staff #1 and Staff #2 informed LPA that staff immediately assessed Resident #1 and indicated that no manor injuries to Resident #1 were reported. Based on corroborating evidence the department has determined that the above allegations are Unsubstantiated, meaning that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur.

An exit interview was conducted where this report (LIC 9099) was discussed, and a copy was provided to Facility Administrator Glenn Bernal.