Complaint Investigation Report

and was seen by medical professional twice but C1 was not weighed during these visits. Facility records revealed that C1 was weighed once a month for four (4) months and was gaining and/or losing an average of 1-2 pounds. Client and staff interviews reveal that C1 has a good appetite and staff reached out to C1's family because it was observed that C1 was not gaining a substantial amount of weight.

Based on the information discovered during the investigation, the allegations are therefore unsubstantiated. A finding of UNSUBSTANTIATED means although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur. An exit interview was conducted with and a copy of this report was provided Mr. Dineros.