Senior Care Records.

Complaint Investigation Report

Hansen Residential Care, Upland07/25/2025Licence 361881267

Census3
Date signed07/31/2025 02:37:20 PM
The inspector’s account

During record review LPA discovered that Upland PD responded to the Hansen address and spoke to both Client #1, and Staff #1, LPA discovered that Upland PD later took Client #1 on a 5150 hold and transferred C#1 to local behavior health center. Based on corroborating evidence obtained during the course of the investigation, LPA has determined that the above allegation is Unsubstantiated.

Unsubstantiated: meaning that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur.

An exit interview was conducted where this report (LIC 9099) was discussed, and a copy was provided to Facility Caregiver Marcus Williams at the end of the visit.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction