Complaint Investigation Report

366404072-12-21-2023-56-AS-KCLS-CZENTV-20240112094521

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

SAN BERNARDINO , 1650 SPRUCE ST STE 200 MS29-27

This is an official report of an unannounced visit/investigation of a complaint received in our office on

10/20/2023 and conducted by Evaluator Magda Malcore

COMPLAINT CONTROL NUMBER: 56-AS-20231020093548

Unfingerprinted adults are providing care and supervision to residents

Licensing Program Analyst (LPA) Magda Malcore conducted an unannounced complaint visit to the facility. LPA met with Shari McGill-Cunagin, Administrator and discussed the purpose of the visit.

Regarding allegation #1, unfingerprinted adults are providing care and supervision to residents, staff files reviewed and all staff present at the facility had criminal record clearances.

Regarding allegation #2, staff do not have the required training, staff files reviewed had the appropriate job training. Staff interviewed stated that the facility has provided on-the-job training.

Based on LPA observations, interviews, and record review, the above allegations are Unsubstantiated; Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur.

An exit interview was conducted where this report was discussed, and a copy was provided to the administrator at the conclusion of the visit.