Complaint Investigation Report
366404072-10-30-2023-56-AS-KCLS-D2ARF4-20240209115830
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY
SAN BERNARDINO , 1650 SPRUCE ST STE 200 MS29-27
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/25/2023 and conducted by Evaluator Magda Malcore
COMPLAINT CONTROL NUMBER: 56-AS-20231025084736
Facility administered wrong medication to resident in care
Licensing Program Analyst (LPA) Magda Malcore conducted an unannounced complaint visit to the facility. LPA Malcore met with Administrator, Sharon Mcgill-Cunagin, and discussed the purpose of the visit.
Regarding the allegation, Facility administered wrong medication to resident in care, staff #1(S1) took another resident's medication and gave it to resident #1 (R1) in error.
Based on document review and interviews with relevant parties, the above allegation is SUBSTANTIATED. A finding that the complaint is substantiated means that the allegation is valid because the preponderance of the evidence standard has been met.
A plan of correction was discussed with Administrator, Mcgill-Cunagin. An exit interview was conducted at the conclusion of the visit and a copies of reports(LIC9099/LIC9099-D) with appeal rights was provided to the Administrator at the conclusion of the visit.
Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction