Senior Care Records.

Complaint Investigation Report

SVS San Bernardino, San Bernardino02/24/2026Licence 366426837

Census51
Date signed02/24/2026 11:44:30 AM
The inspector’s account

366426837-2-24-2026-56-AS-NBRN-DRMTHY-20260225134529

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

SAN BERNARDINO ASC , 1650 SPRUCE ST STE 200 MS29-27

This is an official report of an unannounced visit/investigation of a complaint received in our office on

02/02/2026 and conducted by Evaluator Becky Mann

COMPLAINT CONTROL NUMBER: 56-AS-20260202084744

Licensing Program Analyst (LPA) Becky Mann conducted an unannounced visit to the facility to initiate a complaint investigation. LPA met with Adreanna Spearman, Program Director and discussed the purpose of the visit. The investigation consisted of LPA observations, pertinent record reviews and interviews with staff and clients.

The allegation that staff hit client. LPA interviewed five (5) staff and they denied hitting a client. The five (5) staff have not seen another staff hit a client. LPA made a few attempts to interview client #1 (C1) and C1 declined to be interviewed. LPA interviewed four (4) out of five (5) clients and they stated that staff have not hit them. The four (4) clients have not seen staff hit another client.

Based on evidence obtained during this investigation, the allegation above is Unsubstantiated; meaning that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur. An exit interview was conducted where this report was discussed, and a copy of this report was provided to Program Director at the conclusion of the visit.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction