Complaint Investigation Report

The allegation that staff did not report resident incidents to appropriate parties is SUBSTANTIATED.

LPA reviewed the Department’s records and did not observe any reports relating to incidents involving R1. An interview with the Executive Director revealed that staff may not report certain incidents if local law enforcement does not provide a report. Based upon interview and record review this allegation is SUBSTANTIATED. A deficiency will be cited.

SUBSTANTIATED is defined as the complaint allegation(s) is valid and a violation has occurred based on the preponderance of available evidence.

An exit interview was conducted where this report LIC9099, LIC9099D and Appeal Rights were discussed, and a copy was provided to Executive Director, Criselda Espiritu Santo.