Complaint Investigation Report

According to interviews conducted, there was a verbal agreement between R1 and Swanson that the money would be back paid on a weekly basis, however the payments stopped in February 2021. R1 kept the money in their however estimates that the money was first given out from their Chase bank account in 2018. Swanson would transport R1 to the bank where R1 would withdraw the money and then gave the funds to Swanson. Note that these transactions occurred prior to the facility had a change of ownership in October 2019.

According to facility Administrator Najed Hamed once he became aware of what happened made an attempt made to file a police report, however, law enforcement instructed against and suggested to take the matter to small claims court. Administrator stated that R1 does not have bank statements or receipts proving that the transaction occur. Based on Swanson’s direct statements admitting to taking R1s money for personal use; LPA found that Swanson being a previous licensee misused R1s money by taking and spending the money in personal matters; as such the allegation Staff misused resident's finances is SUBSTANTIATED. A finding that the complaint is SUBSTANTIATED means that the allegation is valid because the preponderance of the evidence standard has been met.

An exit interview was conducted and a copy of this report, 9099D and appeal rights was provided to Caregiver Estrella Heller.