Complaint Investigation Report

history of falling. During resident interviews, it was discovered that the resident does have some history of falls but these incidents occurred long before moving into Rialto Assisted Living. Resident reported having one fall, which was not reported and the second fall being 6/26/23. This fall was reported late because the pain and discomfort did not present itself until days later.

Based on observations, review of documents and interviews, we have found the complaint allegation is unsubstantiated, although the allegation may have happened or is valid: there is not a preponderance of the evidence to prove that the alleged violation occurred. A copy of this report is being reviewed with and furnished to the facility representative.