Senior Care Records.

Complaint Investigation Report

Rialto Assisted Living, Rialto12/28/2022Licence 361880660

Census47
Date signed12/28/2022 08:23:02 AM
The inspector’s account

361880660-12-28-2022-56-AS-NBRN-CMJUDC-20221228142918

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

CCLD Regional Office , 1650 SPRUCE ST STE 200 MS29-27

This is an official report of an unannounced visit/investigation of a complaint received in our office on

12/19/2022 and conducted by Evaluator Amy Goldenberg

COMPLAINT CONTROL NUMBER: 56-AS-20221219095004

Staff did not safeguard resident's personal belonging(s).

Amy Goldenberg, Licensing Program Analyst (LPA), is conducting this unannounced 10 day visit to investigate the above-mentioned complaint allegation. It is alleged that facility staff removed the personal property, a side table, from R1's bedroom. Investigation consisted of interview of R1. R1 indicated that they informed facility staff that the item that staff was attempting to remove belonged to them and R1 indicated to LPA that staff did not remove that item from their room upon learning that it was a personal piece of furniture and not property of the facility. Based on the information received during the interview of R1, LPA has determined that no personal property was removed by staff from the bedroom of R1 as alleged. We have found the complaint allegation is unfounded, meaning that the allegation was false, could not have happened and is without a reasonable basis. We have therefore dismissed the complaint. A copy of this report is being reviewed with, and furnished to the facility representative.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction