Complaint Investigation Report

C2 and C3 stated they have never been locked out of the home for any period of time and staff is always here. LPA interviewed with S1, S2, and S3 revealed that staff does assist with transportation. S1, S2, and S3 stated C1 POA coordinate the transportation and has been taking C1 to the last few visits. Interviews with S1, S2, S3, and W1 revealed that C1 often refused to go to appointment. Interviews with S1, S2, S3, and W1 revealed that C1 doesn't have a phone and can't verify the time of return to the home. Interview with S1, and W1 revealed that staff was away from the home for getting supplies for the home. W1 stated S4 notify W1 when C1 returned to the home. Based on the interviews, record review and observation the allegation is UNSUBSTANTIATED.

Based on the evidence found during the investigation, the allegation listed is deemed UNSUBSTANTIATED. A finding that the complaints are UNSUBSTANTIATED means although the allegation may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur.

During today’s visit, no deficiencies were cited per Title 22, Division 6, of the California Code of Regulations.

An exit interview was conducted, and this report LIC9099 and LIC9099C was discussed and provided to Aderemi Oladosu, DSP Staff.