Complaint Investigation Report

For allegation, The facility provides no activities for residents

During interviews with clients, clients stated the facility provides activities for them. C1 informed LPA they go to the movies on the weekend, shopping mall, restaurants, parks and church. C1 also stated the staff purchase coloring supplies for their artwork. During interviews with staff, staff stated they provide activities for their clients. S2 stated every morning the facility goes on a morning walk throughout the neighborhood. In additions, S2 will provide an outing during the weekends. S2 stated clients enjoy going to the movies and the shopping mall on the weekends. During facility tour, LPA observed activities in the facility, activities in client’s bedrooms, and received activities calendar.

For allegation, Medication not given according to physican's directions

During interviews with clients, clients stated they receive their medications. C1 and C3 informed LPA they receive medication in the morning and before bed. During interviews with staff, staff stated they follow physician medication directions. Administrator stated the staff is trained to provided clients medications. S1 stated they document when clients receive their medication. During facility tour, LPA reviewed clients’ medications. LPA observed clients received their medication on the correct dates and time. LPA received copies of clients physician reports, consumer notes, activity calendar, menu calendar and client’s medication list.

Based on the evidence found during the investigation, the three (3) allegations listed above are deemed UNSUBSTANTIATED. A finding that the complaints are UNSUBSTANTIATED means although the allegation may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur.

During today’s visit, no deficiencies were cited per Title 22, Division 6, of the California Code of Regulations.

An exit interview was conducted, and this report was discussed and provided to Oyejide Oyenpemi , along with a copy of the appeal rights.