Facility Evaluation Report

Licensing Program Analyst (LPA) Anna Bueno conducted an unannounced visit to this facility initiate the complaint investigation for complaint control number 56-AS-20231218095440. LPA met with direct support provider (DSP) Chuks Ikechukwu who was informed of the reason for the visit. LPA phoned Administrator Fausto Reyes and informed them of LPA's purpose for visiting. Administrator Reyes stated that they were not able to meet with LPA in person at the facility.

During today’s visit, LPA was unable to review any staff records and LPA was unable to receive requested staff records due to files are not accessible during this visit. This pose a potential health and safety risk to clients in care. Refer to LIC 809D for deficiency cited.

An exit interview was conducted where this report, LIC809-D, and appeal rights were discussed with and provided to DSP Ikechukwu.