Senior Care Records.

Facility Evaluation Report

Helping Hearts Acacia, Rialto01/08/2026Licence 365530012

Capacity6
Census6
Date signed01/08/2026 05:50:44 PM
Name of licensing program analystLavette Farlow
Name of licensing program managerNedra Brown
The inspector’s account

Licensing Program Analyst, LaVette Farlow, (LPA) arrived at the Helping Hearts: Acacia Social Rehabilitation Facility, to conduct the Annual Inspection. LPA was granted entry by Program Director, Lori Secord. LPA introduced self to Program Director, Lori Secord and stated the purpose of the visit. Lori escort LPA to her office and provided a space to work and a walk through of the facility.

LPA was accompanied by Program Director, Lori Secord to conduct a tour of the facility, inside and outside, and observed the following:

Facility: The Facility is licensed for six (6) ambulatory adults, ages 18 -59.

Physical Plant: LPA observed the facility was maintain within a reasonable temperature, of 73 degrees. Interior pathways were free of clutter. Resident rooms contained beds with appropriate linens, adequate amounts of storage space, night stands, sufficient lighting, seating and privacy. Bathrooms contained operational appliances adequate amount of hand hygiene and paper supplies. Also, non-slip grip materials for safety. Extra hygiene and paper good supplies are securely maintained. LPA measured the water temperature in the facility's bathrooms, and kitchen. Water temperature ranged between 116.6, and 112.9 degrees Fahrenheit. Sufficient lighting is provided throughout the facility with various lamps and night lights. The facility contained smoke/fire/carbon monoxide alarms. Program Director reports that Earthquake and Fire Drills are conducted on a monthly basis. LPA observed two fully charged fire extinguishers throughout the facility; last inspected March 20, 2025.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction