Complaint Investigation Report

Jimmie said that residents in care can eat what they want if what’s on the menu is not to their liking. They are never forced to eat things that they don’t like but they are encouraged to eat meals that contribute to a healthy diet. LPA observed that the residents in care does consume a healthy diet.

LPA interviewed (R1) who was asked how often they eat at restaurants and (R1) said (2) twice holding up two fingers. LPA also toured the facilities kitchen, and there were sufficient food supplies. There was at least a 5-day supply of perishable and a 7-day supply of non-perishables. The menu was also available for review. LPA toured the facility and observed that there was exercise equipment, and a basketball court outside for exercise. Jimmie also stated that (R1) also attends the gym at least (2) twice a week.

Based on interviews and observations the above allegation is unsubstantiated A finding of unsubstantiated means although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur.

An exit interview was conducted where a copy of this report was discussed and provided at the conclusion of the visit with the appeal rights.