Complaint Investigation Report

not assisted for a long period of time after the initial fall. Interview with staff #1 (S1), S2, S3 and S4 stated that they are aware of client's whereabouts and can view residents from inside the facility to the outdoor courtyard through the large, unobstructed windows.

Allegation #3 - Documentation obtained during today's investigation chronicles the timeline of R8's fall on 04/17/2022, with a subsequent call to 911 and transfer to a medical facility. There is no evidence to corroborate that R8 sustained injuries related (sun/heat blisters, head wound) while in care.

Based on the information obtained there is not enough evidence to support the allegations made in this complaint. Therefore, the allegations are deemed UNSUBSTANTIATED at this time. This report was signed LPA Prieto and Executive Director Charette and a copy was left with the facility.