Senior Care Records.

Facility Evaluation Report

Spoelstra LLC DBA Voice - Redland, Redlands01/09/2025Licence 361881188

Capacity60
Census43
Date signed01/09/2025 02:43:23 PM
The inspector’s account

Licensing Program Analyst (LPA) Bernadette Allen conducted an unannounced visit to the facility to conduct a required annual inspection. LPA met with Toni Yanes, Program Director, and discussed the purpose of the visit.

The facility is an Adult Day Program and certified vendor for Inland Regional Center (IRC). The facility has a license capacity of 60 with a current census of 43 clients. The facility is operating within the capacity approved by Community Care Licensing (CCL).

LPA conducted an overall inspection, which included, but was not limited to the following:

The facility passageways are clear and free of obstructions. The facility has (4) areas designated for client activities and recreation. The facility does provide snacks for the clients. The facility has sufficient lighting and furniture appeared to be in good repair.

The clients rest areas and bathrooms were clean and odor free. The hot water temperature in the bathrooms are maintained at 105-120 degrees F. The facility is equipped with carbon monoxide detectors and telephone service. The facility has posted in a common area personal rights, facility license, evacuation points sketch and emergency telephone numbers. The cleaning supplies and other toxic items were kept locked and inaccessible to clients in care. Client medications are centrally stored and kept in a locked cabinet in changing room. The medication for the clients appeared to be dispensed as prescribed by their physician.

Facility has a designated storage space for client and staff files. The facility's last fire drill was conducted on 1/24/24. LPA reviewed three (3) clients files for admission agreements, updated physician reports, and needs and services plans. LPA also reviewed four(4) staff files for First Aid/CPR certification, criminal record clearance, training's, and health screenings.

An exit interview was conducted, and this report was discussed and provided to Toni Yanes, Program Director at the conclusion of the visit with appeal rights.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction