Complaint Investigation Report
Regarding the allegation #3 LPA Ramirez and LPA Mann conducted 3 staff interviews. 3 out of the 3 staff informed LPAs staff do not lock doors to prevent residents from leaving, 2 out of the 3 staff stated doors are locked at night when residents are sleeping.
LPA Ramirez and LPA Mann conducted 5 resident interviews. 5 out of the 5 residents informed LPAs the doors are not locked to prevent them from leaving
Regarding the allegation #4 LPA Ramirez and LPA Mann conducted 3 staff interviews. 3 out of the 3 staff informed LPAs staff do not insert suppositories in residents.
LPA Ramirez and LPA Mann conducted 5 resident interviews. 5 out of the 5 residents informed LPAs staff do no insert suppositories in residents.
Regarding the allegation #5 LPA Ramirez and LPA Mann conducted 3 staff interviews. 3 out of the 3 staff informed LPAs staff complete all required trainings. LPAs observed and reviewed records all staff have all required trainings.
Regarding the allegation #6 LPA Ramirez and LPA Mann conducted 3 staff interviews. 3 out of the 3 staff informed LPAs staff records are not falsified. LPAs observed and reviewed records and no staff records are falsified.
Regarding the allegation #7 LPA Ramirez and LPA Mann reviewed and observed staff maintain resident records.
Regarding the allegation #8 LPA Ramirez and LPA Mann conducted 3 staff interviews. 3 out of the 3 staff informed LPAs residents are provided proper food service
LPA Ramirez and LPA Mann conducted 5 resident interviews. 5 out of the 5 residents informed LPAs residents are provided with proper food service.
Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction