Complaint Investigation Report

361881195-10-12-2023-56-AS-NBRN-CWWLRQ-20231024085931

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

SAN BERNARDINO , 1650 SPRUCE ST STE 200 MS29-27

This is an official report of an unannounced visit/investigation of a complaint received in our office on

10/10/2023 and conducted by Evaluator Magda Malcore

COMPLAINT CONTROL NUMBER: 56-AS-20231010141440

Staff are allowing children to provide care to residents at the facility

Licensing Program Analyst (LPA) Magda Malcore conducted an unannounced complaint visit to the facility. LPA met with Elizabeth Mahan, Administrator and discussed the purpose of the visit.

Regarding the allegation, staff are allowing children to provide care to residents at the facility, LPA toured the facility and did not witness children providing care to residents. Administrator and (5) staff interviewed deny children are providing care to residents at the facility. Six (6) out of nine (9) residents interviewed stated that they have not witnessed children providing care to residents.

Based on LPA observations and interviews with pertinent parties, the allegation is Unsubstantiated. A finding that is Unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur.

An exit interview was conducted where this report was discussed, and a copy of this report with appeal rights was provided to the Administrator at the conclusion of the visit.