Complaint Investigation Report

Based on the evidence found during the investigation, the allegations Administrator qualifications,

Staff mishandled resident, and Insufficient staff available are deemed UNSUBSTANTIATED.

A finding that the complaints are UNSUBSTANTIATED means although the allegation may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur. During today’s visit, no deficiencies were cited per Title 22, Division 6, of the California Code of Regulations.