Facility Evaluation Report
On 09/15/2025 at 11:30AM Licensing Program Analyst (LPA) arrived unannounced to the facility to conduct a case management visit. LPA identified self, met with staff Rosalinda Pinella, stated the purpose of the visit and the Administrator Caroline Armstrong was informed of the visit via telephone and arrived at the facility later.
During the course of the investigation of complaint #56-AS-20240911092746 , LPA observed that the Administrator/Licensee Caroline Armstrong did not report the death of resident 1 (R1) to the Department, the resident file for R1 was not at the facility and available for review, and there was no record of staff training on hospice.
In addition, during today's visit, LPA observed the medication cabinet to be unlocked. Four (4) deficiencies were cited during today's visit.
An exit interviews was conducted where this report LIC809, LIC809D, and Appeal Rights were discussed and copies were provided to Administrator, Caroline Armstrong.
Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction