Complaint Investigation Report

Dorzolamide Timolol eye drops to be given two times a Day at 8 AM and 4PM : 11/2019 AM shows one day missed, and PM shows four days missed. 12/2019 AM shows four days missed and PM zero days missed. 01/2020 AM shows zero days missed and PM three days missed.

Travan Eye drops, one drop a day at bedtime: 11/2019 shows five days missed, 12/2019 shows three days missed. 01/2020 shows ten days missed.

Oasis Lid wipes, once a day: 11/2019 shows nine days missed. 12/2019 shows twenty-one days missed. 01/2020 shows twenty-four days missed.

Oasis Tear Plus Lubricant, eye drops to be used daily: 11/2019 shows all month no entry for a total of 30 days. 12/2019 shows all month no entry for a for a total of 31 days. 01/2020 shows all month no entry for a for a total of 31 days. Substantiated.

Based on observations, interviews conducted and a resident record review, the preponderance of evidence standard has been met. Therefore, the above allegations are found to be substantiated. California Code of Regulations (Title 22, Division & Chapter number 6) are being cited on the attached LIC 9099D). An exit interview was conducted, and a copy of this report was reviewed with and provided along with appeals right to Douglas Baker .